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PELLET BURN becomes Dr.BIVER! Same team, same service, and still the best prices in Belgium. Your questions to +32 (0) 465 02 18 41

Terms & Conditions

Conditions of Sale | Dr.Biver

Products

We offer a selection of pellets and other ecological products. Product descriptions and images are for guidance only and may vary.

Controls

To place an order you must create an account or connect to your existing account. You agree to provide accurate and up-to-date information when ordering.

Price

The prices displayed on our site are in euros and include all applicable taxes. We reserve the right to modify our prices at any time, but the prices applied will be those in force at the time your order is validated.

Payment methods

Payments can be made by credit card, Visa, Eurocard, Mastercard or any other means offered on our site. All transactions are secure.

Delivery

Delivery costs are calculated during the ordering process and depend on your location. We are committed to dispatching orders within a reasonable time, but cannot guarantee precise delivery times.

Right of withdrawal

In accordance with current legislation, you have a period of 7 days to return products that do not suit you. Products must be returned in their original condition and in their original packaging. You are responsible for return shipping costs, except in the event of an error on our part.

Liability

dr.Biver cannot be held responsible for any direct or indirect damage resulting from the use or inability to use the products sold on the site. We advise you to read carefully the information and instructions supplied with each product.

Modifications to the Conditions

We reserve the right to change these terms and conditions at any time. Changes will be posted on this page and will take effect immediately.

Applicable law

The present conditions of sale are governed by Belgian law. Any dispute relating to the sale will be submitted to the competent courts.